Service Engineer - CNC Machines

Service Engineer - CNC Machines

Service Engineer

Position Overview
The Service Engineer will provide on-site technical support, installation, commissioning and preventative maintenance for CNC machines and related equipment. Acting as the primary field contact for customers, this role focuses on minimizing downtime through rapid troubleshooting, repairs and continuous improvement of service processes. The successful candidate combines strong mechanical and electrical skills with excellent customer communication and a commitment to safety and quality.

Key Responsibilities

• Respond to customer service calls and perform on-site diagnostics, repair and preventive maintenance of CNC machines and ancillary equipment.
• Install, commission and configure new machines, ensuring correct integration with customer systems and compliance with specifications.
• Troubleshoot electrical, mechanical and control system faults including CNC controllers (e.g., Fanuc, Siemens, Heidenhain), PLCs and servo drives.
• Perform routine inspections, calibrations and adjustments to maintain machine accuracy and reliability.
• Provide clear technical documentation including service reports, spare parts recommendations and maintenance schedules.
• Train customer personnel on safe operation, routine maintenance and basic troubleshooting procedures.
• Coordinate with engineering, parts and sales teams to deliver timely solutions and improvements.
• Manage spare parts inventory for assigned territory and advise on recommended spare holdings to reduce downtime.
• Adhere to company safety policies and site safety requirements while working at customer locations.
• Support continuous improvement initiatives by identifying recurring issues and proposing design or process improvements.

Qualifications

• 3+ years of field service or maintenance experience on CNC machines, industrial equipment, or manufacturing systems.
• Practical knowledge of CNC controls (Fanuc, Siemens, Heidenhain) and PLC troubleshooting and ladder logic.
• Strong mechanical, electrical and electronics troubleshooting skills including hydraulics, pneumatics and servo systems.
• Experience with installation, commissioning and preventive maintenance procedures for machine tools.
• Excellent customer-facing communication skills and the ability to explain technical concepts to non-technical personnel.
• Valid drivers license and willingness to travel regularly, including overnight stays as required.
• Ability to read mechanical and electrical schematics, wiring diagrams and service manuals.
• Proven ability to work independently in the field and collaborate with cross-functional teams.
• Preferred: welding/fabrication skills, electrical safety certification, experience with CAD drawings and machine retrofits.

Benefits

• Competitive Salary Based on Experience: $80,000 - $100,000/year
• Medical, Dental, and Vision Insurance
• 401K
• Paid Time Off
• Career Growth Opportunities
• Strong and Stable Company Culture

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 08/20/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Salary

$80000 - $100000 USD per year