Service Engineer Lead

Silicon Desert Staffing LLC

Boise, ID

JOB DETAILS
SALARY
$35–$42 Per Hour
JOB TYPE
Full-time
SKILLS
Customer Satisfaction, Identify Issues, On Site Support, Performance Metrics, Preventative Maintenance, Procedure Development, Team Lead/Manager
QUALIFICATIONS
  • 5+ years of industry experience in a technical, maintenance, or equipment-focused role.
  • Completion of relevant training and competency profiles for the position.
  • Demonstrated understanding of equipment, maintenance processes, and troubleshooting.
  • Experience in electronic, mechanical, chemical, or gas systems; semiconductor experience preferred.
  • Strong leadership skills with the ability to guide and develop a team.
  • Excellent organization, prioritization, multi-tasking, and customer service abilities.
  • Ability to manage KPIs, documentation, and customer-facing communication.
RESPONSIBILITIES
  • Directs daily operational activities for a team of 12 technicians and serves as the primary customer contact for Installation Qualification issues.
  • Establishes and audits local operating procedures to support training and ensure compliance for both the company and customer personnel.
  • Performs special projects at the customer site with guidance from senior technical experts or project management.
  • Maintains records of repairs and maintenance using the local database and manages preventive maintenance schedules to ensure optimal equipment performance.
  • Assists with failure analysis by documenting modes of failure and communicating findings to engineering teams.
  • Submits technical feedback to support equipment and product improvements.
  • Writes weekly and monthly activity reports based on customer and regional management requirements.
  • Works with the Site Lead and Site Manager to support 24/7 escalation coverage for the site team.
  • Maintains punctual, reliable attendance and collaborates effectively within a team environment.
  • Completes additional duties as assigned by leadership.
BENEFITS
Paid Time-Off, Performance Bonus, Employee Events, 401K, Medical, Dental, Vision
ADDITIONAL COMPENSATION
bonus
LOCATION
Boise, ID
POSTED
23 days ago

The On-site Service Engineer Team Lead oversees a team of technicians responsible for semi-routine preventive maintenance, troubleshooting, and equipment performance at the Micronsite. This role ensures operational excellence, customer satisfaction, and adherence to established procedures and KPIs.

About the Company

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Silicon Desert Staffing LLC

Our organization provides critical vacuum and sub‑fab support services within advanced semiconductor manufacturing environments. We partner directly with leading chip‑fabrication facilities to keep high‑precision equipment running safely, efficiently, and with minimal downtime. Our teams work hands‑on with process tools, pumps, and support systems that enable world‑class wafer production. We value safety, technical curiosity, reliability, and a commitment to continuous improvement in a fast‑paced, cleanroom‑driven setting.

INDUSTRY
Manufacturing - Other