Benefits of working with us:Become part of a fast-growing international company .Work on exciting, high-impact projects in a company that never stops innovating.Clear career path with access to training and development.All aboard: Explore your role with TelevicThis opportunity consists of two parts : in-field support and remote support .In-Field SupportTravel across North America to work on vehicles at train manufacturers' facilities, operator locations, or even dynamic test runs. You'll ensure our onboard communication, passenger information, and connectivity systems are properly installed, configured, tested, and fully functional.Key responsibilities include:Installing and configuring our software on trainsProviding hands‑on training for clients and techniciansPerforming thorough testing and inspections to meet quality standardsPerforming hardware, software, and network troubleshooting to identify and resolve technical issuesDocumenting your work clearly using tools like JIRA and ConfluenceRemote Support (Sacramento-based)When not traveling, you'll work from our U.S. headquarters in Sacramento, California, providing critical technical support.Responsibilities include:Serving as the primary technical contact for clientsTroubleshooting technical issues and solving problems remotelyCollaborating with Project Managers and cross-functional teams to ensure timely and successful project deliveryYour Skills & ExperienceBachelor's degree or higher in Software Engineering, Computer Science, Electrical Engineering, Electronics, IT , or a related technical fieldProficient in system testing and troubleshooting ; foundational knowledge of Linux, hardware, software, and networking (TCP/IP, FTP, SSH)Strong analytical skills, able to work independently and under pressureClear verbal and written communication in English; additional languages (French, Spanish, German, Arabic) are a plusWilling to travel approximately 50% throughout North America, with occasional international travelWhy Televic Rail?At Televic Rail, we help shape the future of rail transportation through innovative communication, passenger information, and connectivity solutions trusted by rail operators around the world.Our values define how we work and how we serve our customers:Reliability – We are a trusted partner committed to delivering high-quality solutions and long-term value.Innovation – We continuously seek better ways to solve challenges and stay ahead of evolving customer needs.Agility – We anticipate change, adapt quickly, and respond with purpose in a fast-moving industry.No-Nonsense – We bring practical expertise, clear communication, and a solution-oriented mindset to everything we do.Whether designing, building, supporting, or delivering our solutions, every team member plays an important role in our success.If you are looking for an environment where your contributions matter, your ideas are valued, and your work has a meaningful impact, we'd love to hear from you.#J-18808-Ljbffr