Service Execution Team Leader

Inter IKEA Systems BV

St. Louis, MO

JOB DETAILS
SALARY
$24.08–$34.01 Per Hour
SKILLS
Analysis Skills, Continuous Improvement, Dental Insurance, Employee Retention, Environmental Regulations, Logistics, Logistics Processes, Long-Term Profit, Maintain Compliance, Operational Strategy, Order/Customer Fulfillment, Organizational Skills, Prescription Drugs, Process Improvement, Product Flow, Product Support, Reimbursement, Retail, Retirement Plan, Safety/Work Safety, Space Operations, Talent Management, Team Lead/Manager, Telehealth, Vision Plan
LOCATION
St. Louis, MO
POSTED
14 days ago

Why we will love you

  • Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
  • Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
  • Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
  • Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
  • Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow.
  • Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
  • Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce.
  • Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes.
  • Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations.
  • Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

What you'll be doing day to day

  • Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling.
  • Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience.
  • Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations.
  • Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency.
  • Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow.
  • Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning.
  • Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce.
  • Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes.
  • Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations.
  • Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

Together as a team

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Apply now!

JOB TYPE: Perm, Full Time

BENEFITS ELIGIBLE: Yes

HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday

The pay range for this role is $24.08 to $34.01

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well

and plan for their future. Join our team and enjoy these benefits and so much more!

  • Generous paid time off, holiday and sick time
  • WiselyPay - get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

  • Minimum 5 years of related experience
  • Minimum 1 year of managerial experience

The starting rate/ salary for this position ranges from 24.08 USD to 34.01 USD and will be based on relevant work experience.

About the Company

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Inter IKEA Systems BV