The Front Office Telephone Operator provides exceptional guest service by answering calls promptly, directing inquiries, and handling messages accurately.
They manage wake-up calls, page guests, and serve as a dispatcher for security and guest services, especially during emergencies.
The role requires clear communication, patience, and the ability to remain calm under pressure.
Key duties include responding to guest requests, providing information, and documenting incidents.
Qualifications include strong verbal skills, computer proficiency, and the ability to work in confined spaces.
Benefits offered encompass health, dental, vision insurance, paid time off, pet insurance, retirement plans, and employee discounts.
Equal opportunity employer.