About Us
Graff Toyota of Chesterton is a customer-focused automotive dealership committed to providing an outstanding service experience. We are looking for a friendly, reliable, and professional individual to be the first point of contact for our service customers.
Position Summary
The Service Greeter plays a key role in delivering a positive first impression. This person will welcome customers upon arrival, assist with the check-in process, and help ensure smooth communication between customers and service advisors.
Key Responsibilities
- Greet customers promptly and professionally as they arrive in the service lane
- Direct vehicles to the appropriate service area
- Gather basic customer and vehicle information and relay it to service advisors
- Assist with scheduling or confirming service appointments
- Answer basic questions and provide excellent customer service
- Maintain a clean, organized, and welcoming service drive area
- Coordinate with service advisors and technicians to ensure efficient workflow
- Offer refreshments or amenities to waiting customers
Qualifications
- Friendly, outgoing personality with strong communication skills
- Customer service experience preferred (automotive experience a plus, but not required)
- Ability to work in a fast-paced environment
- Professional appearance and demeanor
- Valid driver’s license and ability to safely move vehicles if needed
- Basic computer and data entry skills
What We Offer
- Competitive pay
- Flexible scheduling
- Opportunities for advancement within the dealership
- Positive team environment
- Employee discounts and benefits