Service Helper E

Summary

Candidate must be fully adept and responsible in the requirements necessary to be a service helper. This position provides the opportunity for further advancement of being a candidate for a Lead position. Ability to travel locally and out of state is required and will fluctuate based on scheduling needs.

Duties and Responsibilities

The duties and responsibilities include, but are not limited to the following:

TECHNICAL DUTIES

• Steam cleaning using standard procedures of safety and proper steam cleaning techniques.
• Use of power tools in a safe and proper manner.
• Use of hand tools in a safe and proper manner.
• General housekeeping of truck and daily work area.
• Loading and unloading of parts and waste from truck on daily basis.

OTHER DUTIES

• Responsible for coordinating each daily assignment with supervisor and lead.
• Responsible for proper work attire, acceptable hygiene and grooming.

Accountabilities

• Follow instructions of lead.
• Communication between store personnel, lead, other workers, and Service manager.
• Reporting accidents or other incidents to lead and Service manager.

Job Specifications

• Working knowledge of hand tools, grinders, drills, impact gun, alignment tools, and other tools required to perform various jobs.

• Working knowledge of steam cleaning, lubrication, wheel replacement, painting, alignment, salvaging, rebuilding, and other repair work.

• Communication skills in reading and conversing in English is mandatory.

• Communication in Spanish is beneficial, but not mandatory.

• Attendance is imperative because of customer preparation and co-worker dependability.

• Excessive tardiness is not acceptable, it affects customer service and co-workers.

Physical Demands

• LIFTING - Lifting of packages, equipment up to 70 pounds 3 to 10 times a day.
• Lifting of small items or tools up to 10 pounds 10 to 50 times a day.
• PUSHING - Pushing of rolling equipment, carts and rolling stock carts 5-15 shopping carts at one time (maximum cart weight 65 pounds) up to 50 times a day. Pushing generally done on level concrete or asphalt surface, pushing up to a distance of 100 yards.
• TILTING - Tilting or stacking of carts nested (3 carts maximum per stack) total

weight 195 pounds or less up to 50 times a day.

• WALKING - Walking generally done on level concrete or asphalt surface, frequent intermittent intervals up to 2 hours a day.
• BENDING - Frequent bending and stooping up to 2 hours a day.
• HAND MOVEMENTS - Frequent twisting, screwing, grasping of tools, parts, and equipment with hands up to 3 hours a day. Writing skills up to 1/2 hour a day.
• SHOULDER/ARM MOVEMENTS - Frequent swinging, pulling, pushing of arms and shoulders while using various tools and other equipment up to 3 hours a day.
• WELDING - Frequent welding (Mig and Arc) up to 5 hours a day.
• DRIVING - Frequent light truck (diesel with clutch) driving up to 3 hours a day.
• PAINTING - Touch-up painting, using aerosol spray cans, frequent use up to 3 hours a day.
• SITTING - Sitting frequently as a passenger up to 3 hours a day.
• WORK HOURS - Frequent work days of 8 to 10 hours, occasional work days of 10 to 14 hours.
• Start times vary with type or size of job and travel considerations. Workdays are typically Monday thru Friday, however workloads, weather, and specific job considerations may dictate work being performed on either Saturday or Sunday.

The Peggs Company, Inc. is dedicated to excellent customer service and being an Employer of Choice. We will achieve these objectives by having a total commitment to the quality of our products, the safety and welfare of our employees, and by conducting our business with the highest level of integrity. We believe in open communication, hard work, and prudent management. These are our core values, the foundation on which our business culture is based. We will strive to provide value to our customers by offering safe, quality products and a positive, professional experience when working with any member of our organization. We are a 3rd generation, family-owned shopping cart and retail shelving display manufacturer headquartered in Riverside, CA with divisions and employees nationwide.