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Service Implementation and Innovation Manager

Iconma
  • Montreal, QC
  • $24.59–$27.59 Per Hour
  • Quick Apply
2 days ago

Job Description

Our client, a Vacation Rentals company, is looking for a Service Implementation and Innovation Manager for their Montreal, QC location.
 
Responsibilities:
  • As a Service Implementation and Innovation Lead you will be responsible for driving the success of AirCover’s products and services. You will be responsible for helping develop new products and processes from ideation and innovation through completion. This role is cross-functional in nature and you will work closely with others to propel the brand forward.
  • You are responsible for being the voice of the customer and will reflect that voice in decision making and the service design work you’ll do. You will be responsible for partnering closely with our operations team to understand the way things are done today, where there is room for improvement and then developing ways to incorporate the feedback into the ways of working. You will help set up and run pilots and experiments that based on success may be scaled to product solutions.
  • You will also be responsible for doing data analysis and reporting on the impacts of the work you do. This role will have regular opportunities to present in front of AirCover leadership.
 
Why Should You Apply?

Numbers & Facts

LocationMontreal, QC
IndustryManagement Consulting Services
Salary$24.59–$27.59 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttps://www.iconma.com/

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

Skills

  • Cross-Functionalunmatched
  • Data Analysisunmatched
  • Health Planunmatched
  • Leadershipunmatched
  • Product Developmentunmatched
  • Rentalsunmatched
  • Team Playerunmatched

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