Service Lead
Mono Inn | Mono Lake, California *Housing may be available for qualified candidates
Mono Inn is seeking exceptional professionals to join our team and help shape every aspect of the guest experience at our destination restaurant overlooking Mono Lake in California's Eastern Sierra.
Led by Chef Jason Custer, Mono Inn offers a refined tasting menu guided by seasonality, thoughtful sourcing, and a connection to the landscapes of the American West. With over a century of fine dining history, the Inn continues to evolve while honoring its legacy as one of California's most distinctive dining destinations.
From the first point of contact to the final moments of service, each element is intentional, executed with precision, consistency, and care.
Each front of house role requires contribution and shared responsibility to the entire team and to the guest experience as a whole; whether supporting the flow of service, stewarding guest interactions, maintaining the dining room environment, or contributing to the evolution of the food and beverage program.
We hold a deep respect for hospitality, and for those committed to it as a career, we provide a defined trajectory for development and leadership as our concept evolves.
The RoleThe Service Lead acts as a floor leader during service, supporting both the front of house team and the culinary program to ensure a seamless and memorable dining experience.
This role combines high level service execution with mentorship and leadership, helping maintain and elevate the standards of the entire dining room team. Service Leads guide the guest experience throughout the evening, coordinate service flow with the kitchen, and help maintain a calm and focused service environment.
Responsibilities
- Lead service on the dining room floor with professionalism and confidence
- Guide guests through the tasting menu experience and menu philosophy
- Ensure service standards reflect thoughtful fine dining hospitality for each guest
- Coordinate pacing and communication between the dining room and kitchen
- Support beverage service and wine pairings in collaboration with the Beverage Director
- Assist in training and mentoring front of house staff
- Anticipate guest needs and resolve service challenges gracefully
- Help maintain a positive, focused, and collaborative service culture
Ideal Candidate
- 2 to 5 years experience in fine dining service
- Experience with tasting menus and structured service preferred
- Strong communication and leadership skills
- Deep respect for hospitality as a craft
- Ability to remain calm and gracious under pressure
- Wine knowledge strongly preferred
- A natural sense of warmth and professionalism with guests
We are especially interested in candidates who approach hospitality as a craft and are committed to continuous learning. Team members participate in ongoing wine tastings, service education, and professional development.
What We Offer
- Competitive hourly wage plus tips (depending on experience)
- Staff meals during service
- Advanced wine and hospitality education
- Travel and dining opportunities
- Growth and leadership promotion from within the restaurant
- 4-5 service work week
- Housing available for qualified candidates
- The chance to work in one of California's most extraordinary landscapes
Life in the Eastern Sierra
Mono Inn sits at the gateway to the Eastern Sierra wilderness, minutes from Yosemite National Park and the mountain town of Mammoth Lakes.
Many of our team members are drawn to the area because they value both a serious hospitality career and a life connected to nature and adventure. Days off might include skiing Mammoth Mountain, hiking alpine lakes, climbing granite peaks, exploring the high desert, soaking in natural hot springs, or an out-of-area adventure.
To Apply
Please submit:
- Resume
- Three professional references (required prior to hiring)
- A short note describing your approach to hospitality and why you d like to join our team
Apply at:
www.monoinn.com/join-our-team