Service Line Strategy Director, Service Line Strategy Group-USPI, Dallas, TX

Overview

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our Story

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

We have a rich history at Tenet. There are so many stories of compassionate care; so many 'firsts' in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.

Our Impact Today

Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

Job Summary

Service Line Strategy Director, Service Line Strategy Group - USPI

The Service Line Strategy Group shapes the development and execution of USPI's service line roadmap, with a focus on identifying and driving new opportunities. The team plays a critical role in shaping strategy, evaluating future opportunities and ensuring the portfolio of service lines evolves in line with the dynamic ASC landscape, meeting the needs of our market leaders, physicians, and the patients we serve. The team supports market leaders in driving growth in high-impact procedures, accelerating the shift of procedures to ASCs, and expanding new service lines and procedures within the ASC landscape at an increased pace.

The Director, Service Line Strategy, position will report to the Sr. Director of Strategy serving as a critical driver of service line innovation, developing and translating strategy into actionable initiatives and enabling system-wide implementation through tools, guidance, and cross-functional support.

Responsibilities

Key responsibilities:

• Market Intelligence & Trend Monitoring: Proactively monitor industry trends, clinical innovations, cost and reimbursement shifts, and operational best practices to inform strategic direction and identify emerging opportunities.
• Strategy Design & Execution: Develop, launch, and scale service line growth initiatives across USPI's national footprint, ensuring strategic alignment with organizational goals and market dynamics.
• Knowledge Management & Standardization: Codify and disseminate internal knowledge, best practices, and growth initiatives into implementation guides, playbooks, and toolkits to support enterprise-wide adoption.
• Implement growth initiatives: Lead the execution of select individual and at-scale strategic initiatives, managing timelines, milestones, communications, and stakeholder engagement.
• Performance management & Iterative Improvement: Create mechanisms to capture quantitative performance and qualitative feedback from frontline teams and stakeholders, using insights to continuously refine strategy and implementation approaches.
• Cross-functional Collaboration: Build internal support networks (e.g., peer champions), collaborating closely with operational leaders, clinical teams, managed care, procurement and other support functions to bring the best of USPI to every project and drive successful implementation. Work closely with physician advisors and others to continue to enhance USPI's service line programs.

Qualifications

Requirements/Qualifications:

• Bachelor's degree in business, healthcare administration, public health, or a related field required; MBA, MPH, or other advanced degree strongly preferred.
• 5+ years of progressive experience in corporate strategy, healthcare consulting, hospital/ambulatory operations, or related field; experience with large-scale service line rollouts preferred.
• 3+ years at top tier consulting firm preferred.
• Proven ability to independently drive strategic initiatives with minimal oversight in a fast-paced, matrixed environment.
• Proven ability to structure ambiguous problems and drive to actionable solutions
• Strong ownership mentality with exceptional problem-solving, critical thinking, and project management skills.
• Superior written and verbal communication skills with the ability to synthesize complex inputs and tailor messaging to diverse audiences.
• Demonstrated experience leading cross-functional teams and building organizational alignment.
• Proficiency in Microsoft Office Suite and data systems (e.g., Power BI dashboards), comfortable independently gathering data, conducting analyses and providing data backed recommendations.
• Up to 15% travel may be required. We will run an MVR check on the final candidate.

Key Competencies:

• Strategic thinker with a passion for execution
• Self-starter and autonomous leader
• Comfortable navigating ambiguity and influencing across all levels
• Team-oriented collaborator and coach
• Committed to continuous improvement and operational excellence

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Organization Description

Careers at Tenet

At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.

As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.