Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Valet/Porter, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendants responsibility to move customer's vehicles from the service drive to the shop.
Greet customers in a timely, friendly manner and obtain vehicle information at the customer's vehicle when possible
Assist the Service Advisor in helping customers while maintaining organization in the service drive
Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
Retain keys according to departmental safeguard procedures
Actively promote effective working relationships with associates and departments in the dealership
Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
Ability to work outdoors and on your feet for extended periods of time
Qualifications:
Ability to operate manual transmission is highly preferred
Must be a minimum of eighteen years of age
Must have a valid drivers license
Must be able to pass pre-employment screening (background and drug test)
Company Benefits:
Pay and Recognition:
Bi-monthly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)