This Service Manager role oversees service operations at a dealership, focusing on maximizing profitability and customer satisfaction.
Responsibilities include developing and implementing departmental processes, setting goals and budgets, executing marketing plans, coordinating promotional events, managing warranty claims, scheduling work, and ensuring equipment readiness.
The position involves recruiting, staffing, and employee development.
Requirements: 3+ years in service operations, proficiency with Microsoft Office, effective communication, knowledge of John Deere and competitors, financial understanding, report analysis, and excellent customer service skills.
High school diploma or equivalent required.
Additional duties may vary as needed.