A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function
Manage the service and installation team for the Clean Water Center in Appleton,WI. The incumbent will be responsiblefor providing day-to-day leadership to the team which includes assigning daily work, overseeing installation, and ensuring a positive customer experience with each install.
Responsibilities
Qualifications
Associate degree in related field
Minimum 7 years of related work experience
Experience in customer service, plumbing, HVAC, or other mechanical background
Knowledge of inventory management practices including ordering, receiving, physical inventory and E&O.
Proficiency in Microsoft Word and Excel
Preferred but not required: Plumbing or Restricted Appliance Plumbing License
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Focus on quality control and training
Budgeting and sales development experience
Ability to lift up to 50lbs unassisted by equipment
Ability to utilize equipment to move up to 100lbs occasionally
We Offer
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. #LI-AO #LI-Onsite #Appcast
ADA Statement & EEO Statement
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Numbers & Facts
Location
Appleton, WI
Skills
Budgetingunmatched
Concreteunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Energy Efficiencyunmatched
Inventory Managementunmatched
Leadershipunmatched
Lift/Move 100 Poundsunmatched
Lift/Move 50 Poundsunmatched
Maintenance - HVACunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Physical Inventoryunmatched
Problem Solving Skillsunmatched
Product Marketingunmatched
Quality Controlunmatched
Salesunmatched
Shipping/Receivingunmatched
Water Treatmentunmatched
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