Sign upLog in
Client Services Jobs in Atlanta, GA

Service Manager

MasterTech Vehicle Protection Program

Atlanta, GA

Apply
JOB DETAILS
SALARY
$125,000–$135,000 Per Year
SKILLS
Alliance/Partner Management, Business Growth, Business Skills, Business Support, Coaching, Communication Skills, Credit Cards, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Leadership, Maintenance Services, OEM (Original Equipment Manufacturer), Operations, Performance Analysis, Problem Solving Skills, Profit & Loss, Resource Management, Time Management, Willing to Travel
LOCATION
Atlanta, GA
POSTED
1 day ago
Job Description
Compensation:

  • $125,000 to $135,000 per year
  • Paid OEM Training
  • Comprehensive benefits including medical, dental, vision available from start
  • Paid Time Off, Sick Time and Vacation
  • Matching 401(k) etc.
  • Company credit card + travel perks/points
  • Per-diem

Shift:

  • Day shift, Monday to Friday with flexibility required from time to time.

The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily service operations, developing team performance, and maintaining strong customer partnerships while supporting business growth. The successful candidate will combine strong leadership, operational expertise, and a customer-first mindset to achieve departmental and organizational objectives.

Key Responsibilities & Qualifications:

  • Supervise, coach, and support service personnel to promote accountability, professional growth, and high-quality workmanship.
  • Foster positive customer relationships by addressing service needs, resolving concerns, and ensuring a consistent service experience.
  • Identify opportunities to expand service business through customer engagement, maintenance agreements, and value-added solutions.
  • Track departmental performance, manage resources effectively, and support the achievement of revenue, profitability, and service goals.
  • 3-5 years of leadership experience in a service-related environment, with strong communication, problem-solving, organizational, and business management skills.
  • 60% - 75% travel to meet with Service Technicians and Customers

MT1

About the Company

M

MasterTech Vehicle Protection Program

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Client Services Associate JobsClient Services Representative JobsService Advisor JobsService Coordinator JobsService Representative JobsService Specialist JobsSupport Coordinator Jobs