Overview
We are seeking an experienced professional to lead our service department at Max Motors Dealerships. In this position, you will oversee the daily operations, ensuring excellent customer service and efficient workflow.
Key Responsibilities
- Manage service department staff, including hiring, training, and performance evaluations.
- Ensure high standards of service quality and customer satisfaction.
- Develop and implement service department policies and procedures.
- Monitor and manage service department budgets, achieving financial targets.
- Collaborate with other departments to enhance overall dealership performance.
Requirements
- Proven experience in a service management role within an automotive dealership.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Technical knowledge of automotive repairs and service processes.
- Ability to work in a fast-paced environment and manage multiple tasks.
Nice to have
- Certifications in automotive service management.
- Experience with service management software.
- Strong understanding of inventory management.