Tire Discounters the nations largest family-owned and operated tire business was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2300 team members we offer diverse career paths industry-leading training and a commitment to our core values.As a family-owned tire and automotive service retailer our mission is to prioritize people and safety above all else. We are dedicated to delivering a WOW experience to our customers and team members with a commitment to always do the right thing and challenge the status quo.Position OverviewAs a Service Manager youll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.Key ResponsibilitiesLead and coach technicians manage performance and assist with hiring.Oversee service bay workflow and communicate wait times to sales staff.Ensure clear communication between the shop and customers.Promote safety and meet quality and service standards.Drive customer satisfaction and teamwork.