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Skills
- Automotive Managementunmatched
- Automotive Repair and Maintenanceunmatched
- Coachingunmatched
- Communication Skillsunmatched
- Customer Experienceunmatched
- Customer Satisfactionunmatched
- Establish Prioritiesunmatched
- Performance Managementunmatched
- Safety/Work Safetyunmatched
- Sales Communicationsunmatched
- Team Playerunmatched
Description
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.
Position Overview
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
Key Responsibilities
- Lead and coach technicians, manage performance, and assist with hiring.
- Oversee service bay workflow and communicate wait times to sales staff.
- Ensure clear communication between the shop and customers.
- Promote safety and meet quality and service standards.
- Drive customer satisfaction and teamwork.
Numbers & Facts
| Location | Salem, VA |
| Industry | Automotive Sales and Repair Services |
| Company Size | 1,000 to 1,499 employees |
| Website | http://tirediscounters.com/careers |
About Company
About Us:
Tire Discounters, headquartered in Cincinnati, Ohio, is a Midwest based family owned and operated company. Started in 1976, the company has grown to over 100 stores and still growing. Tire Discounters stores are in many major cities throughout Ohio, Kentucky, Indiana, Tennessee, Georgia, and Alabama. Our company was rated the 8th largest independent tire retailer in the United States. Voted as #1 Tire Store in Cincinnati for 9 years running and the #1 Auto Repair Retailer in Cincinnati for the past two years.