Service Manager

Worth & Company

Baltimore, MD

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JOB DETAILS

SALARY

SKILLS

Billing, Construction, Construction Design, Corporate Event Management, Dental Insurance, Detail Oriented, Environmental Protection Agency (EPA), HVAC, Identify Issues, Industrial Design, Leading Edge Technology, Legal, Life Insurance, Maintenance - HVAC, Maintenance Services, Mentoring, Metal Manufacturing, On Call, Operations, Plumbing, Problem Solving Skills, Project Design, Team Player, Vision Plan

LOCATION

Baltimore, MD

POSTED

4 days ago

Application Instructions

Please upload resume to be considered for this position

Position Description

Pay: From $90,000.00 per year

Job description:

Worth & Company was founded in 1983, and our guiding principle of "standing together strong as an extraordinary team" has established us as one of the most esteemed full service mechanical contractors in the Mid-Atlantic region. We are the preferred contractor for industrial construction across nine states. With a workforce of over 600 employees, cutting-edge technology, excellent safety record, positive company culture, and valuable resources, we provide significant advantages to our customers. Our expertise encompasses mechanical (HVAC/Plumbing) construction, design/build projects, design assistance, industrial construction, and maintenance service/repairs. Our state-of-the art prefabrication facilities total nearly 170,000 square feet and enable us to offer innovative solutions for any project, ranging from sheet metal fabrication to complete modular systems.

We have offices located in Bucks County, PA, and New Castle, DE. We are thrilled to provide competitive salaries, a paid HSA plan, company events, Employee Stock Ownership Program, and a matching 401k. Diversity and inclusion are integral to our company culture.

We are seeking a full-time Service Manager for immediate hire. As a Worth Service Manager, you will provide exceptional service to our sophisticated commercial and industrial customers in the mid-Atlantic region. The ideal candidate will possess strong technical knowledge and have experience working in the commercial HVAC industry.

Responsibilities:

Monitor daily operations of the unit
Act as intermediary between customers and technicians by speaking with customers to understand the work required and with technicians to explain the work and dispatch them to the job site.
Visit technicians at job sites to see how things are going
Check with customers to assure they are satisfied with the work.
Review service ticket and get it ready for billing.
Resolve billing and other issues.
Diagnose, troubleshoot and mentor your team in various commercial & industrial HVAC equipment.
Manage routine maintenance on various commercial & industrial HVAC equipment.
Order job materials.
Coordinate with the administrative staff for daily activities.
Perform special or complicated service activities, including periodic on-call duties, as required

Benefits:

ESOP
Health, Dental, and Vision Insurance
Employer Paid Short- and Long-Term Disability
Employer Paid Life Insurance Policy up to $50,000
401(k) Matching Program
Referral Bonus Program
Paid Time Off & Holidays

Position Requirements

Education/Certifications:

Completion of HVACR Technology Program or Equivalent Experience
EPA Universal Certification

Requirements:

8-10 years of commercial HVAC service & repair experience
Must pass pre-employment background check and drug screen
Team player with a jump-in-the-ditch mentality
Strong attention to detail with a commitment to doing things right the first time
er

Equal Opportunity Employer

Worth & Company, Inc. is an Equal Opportunity Employer and values diversity at all levels. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic as mandated by law.

About the Company

Worth & Company

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