Service Manager (BAS Controls)

Service Manager (BAS Controls) – Waco, TX – $100K–$165K + Bonus – Data Center & Building Automation

About the Opportunity:

A respected Data Center and Building Automation contractor is seeking an experienced Service Manager (BAS Controls) in Waco, TX. This position leads the BAS service team and ensures mission-critical and commercial clients receive responsive, high-quality support. The role offers competitive compensation, strong benefits, and excellent long-term advancement potential.

Position Details:

• Title: Service Manager (BAS Controls)
• Location: Waco, TX
• Compensation: $100K–$165K (DOE) + ~20% Bonus
• Benefits: Medical, Dental, Vision, Tele-Doctors, HSA & FSA Plans
• Retirement: 401K with Match
• Perks: Company Laptop, Company Cell Phone or Allowance
• Time Off: Vacation, Sick, and Holiday Pay

Responsibilities:

• Direct day-to-day operations of the BAS field service department.
• Work closely with clients and project managers to resolve service issues quickly and effectively.
• Assign and schedule technicians to optimize productivity and support workload demands.
• Monitor service calls, maintain dispatch documentation, and oversee reporting accuracy.
• Serve as the primary escalation point for complex or high-priority service concerns.
• Recruit, mentor, and develop BAS field technicians to support department growth.
• Improve service workflows by implementing and maintaining standard operating procedures.
• Assist with BAS startup, testing, commissioning, and troubleshooting activities.
• Diagnose issues at the controller, network, and device levels.
• Update BAS programming and modify wire sheet logic as required.
• Document commissioning activities and verify correct sequence operation.
• Provide training to building owners and end users on BAS operation and system best practices.

Ideal Candidate:

• Background managing BAS or HVAC service operations.
• Technical expertise in BAS programming, troubleshooting, and integration.
• Demonstrated leadership experience guiding and developing field teams.
• Strong communication skills and the ability to maintain positive client relationships.
• Experience supporting mission-critical facilities or data centers is beneficial.

What’s Offered:

• Base salary $100K–$165K DOE + ~20% bonus potential.
• Comprehensive benefits including Medical, Dental, Vision, HSA & FSA.
• 401K Retirement Program with company match.
• Company laptop and mobile phone (or allowance).
• Paid vacation, sick leave, and holidays.

How to Apply:

If you are an experienced BAS Controls Service Manager looking to lead a high-performing team in Waco, apply today to learn more about this opportunity.