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Service Manager

Texas Roadhouse

Carolina, PR

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JOB DETAILS
SKILLS
Coaching, Communication Skills, Community Support, Computer Skills, Cost Control, Dental Insurance, Food Delivery, Food Handling Practices, Food Safety, Food Services, Health Plan, Incentive Programs, Interpersonal Skills, Interviewing Skills, Law Enforcement, Microsoft Excel, Microsoft Word, Multitasking, Order Management, People Management, Performance Analysis, Performance Management, Performance Reviews, Presentation/Verbal Skills, Restaurant, Revenue Growth, Safety Process, Time Management, Vision Plan, Writing Skills
LOCATION
Carolina, PR
POSTED
13 days ago
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!
 
As a Service Manager, your responsibilities would include:
  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
  • Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
  • Understanding, managing, and practicing safe food handling procedures
POSITION QUALIFICATIONS
Competency Statement(s)


  • Accountability - Ability to accept responsibility and account for his/her actions
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Communication, Written - Ability to communicate in writing clearly and concisely
  • Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations 

Education: High School Graduate or General Education Degree (GED)
 
Experience:  2 years or more as a SM or Assistant SM in a full-service restaurant concept.
 
Computer Skills:  Word, Excel
 
Other Skills:


  • The ability to multi-task 
  • Outgoing and personable a plus
  • Good organizational skills
  • Effective communicator
  • Interpersonal and Supervisory skills
Benefits:


  • Medical plan that includes Dental and Vision Insurance
  • Paid Vacation
  • 100% Paid Maternity Leave
  • Short-Term and Long-Term Disability
  • Paid Sick Days
  • 401(k) Retirement Plan
  • Many opportunities to support your community
  • Annual holiday bonus 

About the Company

T

Texas Roadhouse

Since our company opened its doors in 1993, the focus of Texas Roadhouse® has been putting employees first. It has always been our founder, Kent Taylor's, belief that if all of our team members ("Roadies," as we like to call them) are happy; our guests will have an amazing experience to brag about! That's why we believe in creating an environment that focuses on our Core Values: PASSION, PARTNERSHIP, INTEGRITY and FUN, with a purpose. With over 280 locations and growing, we are always seeking fun, energetic individuals to become new members of our family.Texas Roadhouse is proud to be an equal opportunity employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Restaurant/Food Services
FOUNDED
1993
WEBSITE
http://www.texasroadhouse.com/

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