Job Description
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!
As a Service Manager, your responsibilities would include:
Competency Statement(s)
Education: High School Graduate or General Education Degree (GED)
Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.
Computer Skills: Word, Excel
Other Skills:
As a Service Manager, your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
- Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
- Understanding, managing, and practicing safe food handling procedures
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions
- Communication, Oral - Ability to communicate effectively with others using the spoken word
- Communication, Written - Ability to communicate in writing clearly and concisely
- Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines
- Working Under Pressure - Ability to complete assigned tasks under stressful situations
Education: High School Graduate or General Education Degree (GED)
Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.
Computer Skills: Word, Excel
Other Skills:
- The ability to multi-task
- Outgoing and personable a plus
- Good organizational skills
- Effective communicator
- Interpersonal and Supervisory skills
- Medical plan that includes Dental and Vision Insurance
- Paid Vacation
- 100% Paid Maternity Leave
- Short-Term and Long-Term Disability
- Paid Sick Days
- 401(k) Retirement Plan
- Many opportunities to support your community
- Annual holiday bonus
Numbers & Facts
| Location | Carolina, PR |
| Job Type | Full-time |
| Industry | Restaurant/Food Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1993 |
| Website | http://www.texasroadhouse.com/ |
About Company
Since our company opened its doors in 1993, the focus of Texas Roadhouse® has been putting employees first. It has always been our founder, Kent Taylor's, belief that if all of our team members ("Roadies," as we like to call them) are happy; our guests will have an amazing experience to brag about! That's why we believe in creating an environment that focuses on our Core Values: PASSION, PARTNERSHIP, INTEGRITY and FUN, with a purpose. With over 280 locations and growing, we are always seeking fun, energetic individuals to become new members of our family.Texas Roadhouse is proud to be an equal opportunity employer.
Skills
- Coachingunmatched
- Communication Skillsunmatched
- Community Supportunmatched
- Computer Skillsunmatched
- Cost Controlunmatched
- Dental Insuranceunmatched
- Food Deliveryunmatched
- Food Handling Practicesunmatched
- Food Safetyunmatched
- Food Servicesunmatched
- Health Planunmatched
- Incentive Programsunmatched
- Interpersonal Skillsunmatched
- Interviewing Skillsunmatched
- Law Enforcementunmatched
- Microsoft Excelunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Order Managementunmatched
- People Managementunmatched
- Performance Analysisunmatched
- Performance Managementunmatched
- Performance Reviewsunmatched
- Presentation/Verbal Skillsunmatched
- Restaurantunmatched
- Revenue Growthunmatched
- Safety Processunmatched
- Time Managementunmatched
- Vision Planunmatched
- Writing Skillsunmatched
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