Service Manager

All Roads

Chesapeake, VA

JOB DETAILS
SKILLS
Access Authorization, Address Management, Communication Skills, Cost Control, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Disability Accommodations, Disability Insurance, Establish Priorities, Genetics, High School Diploma, Life Insurance, Meet Sales Quota, Mentoring, Multitasking, Presentation/Verbal Skills, Staff Motivation, Writing Skills
LOCATION
Chesapeake, VA
POSTED
2 days ago
Service Manager - Heavy EquipmentChesapeake, VA | Vermeer All RoadsAre you a seasoned Service Manager who's ready for a new challenge? Vermeer All Roads in Chesapeake, VA is searching for a customer-focused professional who is ready to make an impact as a Service Manager. This position will manage the service department, control costs, create strong customer relationships and achieve sales/profit objectives. Additionally, the Service Manager will address customer concerns and ensure all service work is performed efficiently and effectively.Compensation & Schedule* Salary plus commission - based on experience $100k+ OTE* Full-time position, Monday-Friday scheduleBenefits* Paid training* Medical, dental, vision, disability, and life insurance offerings (eligible on the 1st of the month after 30 days)* 401(k) with company contribution* Paid vacation and sick time* Company-paid holidays* Tuition reimbursement programResponsibilities* Monitor the service department's performance* Continually observe and mentor Service Writers to enforce good habits and ensure exceptional customer service* Communicate and dispatch service work to technicians* Maintain and build customer relationships* Work successfully with Service Writers and Technicians within the Service Department* Perform all other duties as assignedRequired Education and Experience* High School Diploma or GED required* Previous shop management experience* Prior mechanic/technician experience preferred* Exceptional written and verbal communication skills* Positive attitude with the ability to motivate employees* Excellent customer service skills* Ability to multi-task, prioritize, and work efficientlyWork Authorization / Security ClearanceVermeer All Roads does not provide H-1B sponsorship.AAP/EEO StatementAll Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.Apply Today!Join Vermeer All Roads and take the next step in your career as a Service Manager.

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All Roads