Service Manager

Summary:

As a Service Manager working in the HomeTown system, you will be responsible for the operations of the HVAC department. The main duties center around day-to-day operations, metrics, cost control, and more.

Essential Functions & Responsibilities:

• Manage day-to-day operational decision-making within a fast-growing small business.

• Understanding and reporting on key metrics and their impact on the business.

• Effectively control costs.

• Team player with a successful history of leading and building teams with direct responsibility for hiring/terminating employees.

• Proven implementation and execution abilities, and the ability to take ownership of key decision processes.

• Sound strategic planning skills.

• Perform technician ride-alongs for training.

Requirements:

• At least 10 years of operational leadership experience directing service staff, and personal knowledge of HVAC experience is a must!

• Exposure to managing a service business and/or employees working outside of the office.

• Stable work history with ability to provide references.

• Ability to pass drug and background check.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.