Best Practices, Customer Experience, Food Services, Mentoring, Order Processing, Problem Solving Skills, Quality Monitoring, Restaurant, Staff Training, Team Player
Join Lucatelli's Pizzeria as a Service Manager and take the helm of our front-of-house operations! We're looking for a natural leader who thrives in a fast-paced restaurant environment and has a genuine passion for delivering exceptional customer experiences. If you love working with people, solving problems on the fly, and creating a welcoming atmosphere for our guests, we'd love to meet you.
About Lucatelli's Pizzeria
Lucatelli's Pizzeria is a beloved local establishment in Doylestown, PA, dedicated to serving authentic, delicious pizza and Italian cuisine in a warm, inviting setting. We pride ourselves on our quality food, attentive service, and commitment to making every guest feel like part of our family.
What You'll Do
- Lead, mentor, and support our counter servers to deliver consistently outstanding guest experiences
- Manage the flow of take out orders to reduce mistakes and increase consistency.
- Handle guest interactions with grace and professionalism, addressing concerns and ensuring satisfaction
- Collaborate with kitchen and management teams to coordinate smooth operations
- Train staff on service standards, menu knowledge, and hospitality best practices
- Monitor service quality, cleanliness, and adherence to restaurant policies
- Contribute to a positive, team-oriented work environment where everyone feels valued
How to Apply
Ready to make an impact? Click the apply button on Poached to submit your application. We review applications on a rolling basis and look forward to learning more about you!