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Service Manager

Meineke Car Care Centers

Grand Rapids, MI

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JOB DETAILS
SALARY
$55,000–$80,000 Per Year
SKILLS
Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Automotive Technology, Best Practices, Billing, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, High School Diploma, Industry/Trade Analysis, Maintenance Services, Mentoring, Profit & Loss Management, Repair Orders, Resolve Customer Issues, Retail Management, Sales, Team Lead/Manager, Team Player, Time Management, Training Program, Training/Teaching, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
3 days ago
Benefits:* Bonus based on performance* Competitive salary* Dental insurance* Free uniforms* Health insurance* Paid time offBenefits/Perks* Competitive Compensation* Health Insurance* Career Advancement* Training and Development* Comprehensive Benefits Package* Employee Discounts* Positive Work Environment* Locally-Owned* Cutting-Edge Tools and Equipment:* Work-Life BalanceJob SummaryWe are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.Responsibilities* Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability* Ensure repairs and maintenance tasks are completed in a timely manner* Mentor employees on best practices for improving sales and customer service techniques* Oversee day-to-day operations of the service department* Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance recordsQualifications* High school diploma or GED required bachelor's degree preferred* Valid state-issued driver's license and clean driving record are required* Successful completion of a pre-employment drug and background screening* At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred* Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is requiredWhy Meineke?* Meineke values personal and professional growth.* Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.* Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.* With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.Compensation: $55,000.00 - $80,000.00 per yearAs a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

About the Company

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Meineke Car Care Centers

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