• Hiawatha, Iowa
    8 days ago

    Job Description

    2026 TIME DEALER OF THE YEAR AWARD WINNER!

    AWARDED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES!

    FAMILY OWNED AND OPERATED!

    IMMEDIATE OPENING!

    Are you a current technician eager to advance into a leadership role? Are you the person others naturally go to when they need help solving a problem? Are you ready to put down the wrench and use your car knowledge in a new way? This could be the perfect opportunity for you! We’re looking for a Service Manager to lead our high volume service department!

    Dave Wright Nissan Subaru Core Values:

    1. We Solve It
    2. We Are All One Team
    3. We Do What We Say
    4. We Grow Or We Die
    5. We Commit And Never Quit

    Service Manager Requirements:

    • Experienced technician
    • Strong understanding of technician dispatching and shop workflow
    • Outgoing and approachable personality
    • Excellent communication skills
    • Comfortable training and leading a team
    • Confident, strong problem solver
    • Positive, upbeat energy
    • Detail oriented and organized
    • Team focused mindset
    • Consistent and reliable
    • Career minded
    • Valid driver’s license

    Service Manager Responsibilities:

    • Follow our processes and hold the team accountable to them
    • Effectively lead, coach, mentor, and manage service advisors to help them grow
    • Provide ongoing training to service department personnel
    • Evaluate performance, recognize accomplishments, and hold 1-on-1 meetings with team members
    • Motivate and encourage service staff members to reach their full potential
    • Maintain above average customer service scores for the department
    • Assist guests in a professional and courteous manner
    • Retain current service customers and encourage repeat business
    • Manage technician dispatching and shop workflow
    • Collaborate with other departments in the dealership to accomplish common goals
    • Other duties as required

    Service Manager Benefits:

    • Paid Vacation, PTO, and Holidays
    • Health, Life, Dental, and Vision Insurance
    • Company Contributed 401K
    • Company stipend program

    Additional Benefits Include:

    • Exciting company Christmas Party
    • 3 National Holidays each month
    • Company golf outing
    • Appreciation for a job well done

    Apply TODAY to lead a strong service department focused on delivering a truly exceptional experience as a Service Manager!

    Numbers & Facts

    LocationHiawatha, Iowa

    Skills

    • Automotive Industryunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Driver's Licenseunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Requirements Managementunmatched
    • Team Lead/Managerunmatched
    • Training/Teachingunmatched

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