Service Manager

Join the Tire Discounters Family -- Drive Your Career Forward

About Us ----------

Tire Discounters, the nations largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a WOW experience to our customers and team members with a commitment to always do the right thing while challenging the status quo.

Your Role as a Service Manager

As a Service Manager, youll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

What Youll Do:

• Coach, mentor, and train shop employees
• Manage performance and assist the General Manager with hiring
• Responsible for the smooth operation of the shop, which includes bay management and workflow of the location
• Serves as a liaison, providing clear communication between the shop counter staff and customers
• Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations
• Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.