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Service Manager

TIRE DISCOUNTERS

Lexington, KY

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JOB DETAILS
SALARY
$55,000–$85,000 Per Year
SKILLS
Automotive Repair and Maintenance, Coaching, Communication Skills, Customer Experience, Customer Satisfaction, Driver's License, Establish Priorities, Leadership, Multitasking, Performance Management, Safety/Work Safety, Sales Communications, Team Player
LOCATION
Lexington, KY
POSTED
4 days ago
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.Position OverviewAs a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.Key Responsibilities* Lead and coach technicians, manage performance, and assist with hiring.* Oversee service bay workflow and communicate wait times to sales staff.* Ensure clear communication between the shop and customers.* Promote safety and meet quality and service standards.* Drive customer satisfaction and teamwork.Requirements* Experience in automotive service/repair (certifications preferred).* Management experience with strong leadership skills.* Excellent communication and multitasking abilities.* Strong work ethic and goal-oriented mindset.* Valid driver's license and availability to work Saturdays.* Ability to stand for long periods, bend, and lift up to 75 lbs.* Authorized to work in the USA (18+).* Comfortable with occasional mechanical hazards and outdoor conditions.Career PathService Manager General Manager Regional ManagerCompensationPay: $55,000 - $85,000+ annuallyService Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.Why Tire Discounters?* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

About the Company

T

TIRE DISCOUNTERS

About Us: Tire Discounters, headquartered in Cincinnati, Ohio, is a Midwest based family owned and operated company. Started in 1976, the company has grown to over 100 stores and still growing. Tire Discounters stores are in many major cities throughout Ohio, Kentucky, Indiana, Tennessee, Georgia, and Alabama. Our company was rated the 8th largest independent tire retailer in the United States. Voted as #1 Tire Store in Cincinnati for 9 years running and the #1 Auto Repair Retailer in Cincinnati for the past two years.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Automotive Sales and Repair Services
WEBSITE
http://tirediscounters.com/careers

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