Service Manager

Landers Kia

Little Rock, Arkansas

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Cross-Functional, Customer Escalations, Customer Relations, Develop and Maintain Customers, Financial Management, Forecasting, Industry/Trade Analysis, Leadership, Microsoft Office, Operations Management, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Writing Skills
LOCATION
Little Rock, Arkansas
POSTED
4 days ago

Service Manager

Be part of a dynamic and well-established team with one of the largest dealership groups in the area as the Service Manager.  We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth.  As a Service Operations Manager with the Landers Auto Group, you will oversee the development and execution of clearly defined service strategies that promote the company’s brand, values, and goals.

Responsibilities

  • Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.
  • Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.
  • Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.
  • Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.
  • Maintain and further develop all inter-departmental relationships.
  • Participate in industry and professional forums to stay current with industry trends and new technologies.

Qualifications

  • Effective leadership skills with the ability to easily adapt to an ever-changing environment.
  • Exceptional verbal and written communication skills.
  • Intermediate PC skills – proficiency in Microsoft Office and Service Specific applications
  • Ability to find innovative approaches to solving problems and accomplishing goals.

What We Offer

  • Medical, Dental and Vision
  • Short Term and Long-Term Disability
  • HSA/Flexible Spending
  • 401k with Match
  • Paid Vacation
  • Paid Training
  • Growth Opportunities

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

About the Company

L

Landers Kia