Service Manager

MERSINO DEWATERING LLC

Midland, TX

JOB DETAILS
SKILLS
Blueprints, Communication Skills, Customer Support/Service, Documentation, Emergency Response, Equipment Maintenance/Repair, Inventory Management, Lifting Equipment, Maintain Compliance, Maintenance Services, Multitasking, On Site Support, Organizational Skills, People Management, Presentation/Verbal Skills, Preventative Maintenance, Project Planning, Project/Program Management, Purchasing/Procurement, Record Keeping, Safety Standards, Safety/Work Safety, Schematics, Team Player, Technical Writing, Time Management, Willing to Travel, Workflow Analysis, Writing Skills
LOCATION
Midland, TX
POSTED
2 days ago
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.

We move water.

Location: Midland, TX

Job Summary:

The primary responsibility of a Service Manager is to manage, direct, train, and evaluate the daily activities of the service department, ensuring the timeliness and quality of work performed and minimizing the costs of parts and labor. The Service Manager is directly responsible for the repairs and maintenance of all equipment at the branch level and for ensuring quality repairs to all equipment as well as responding to equipment failures as they occur in the field. As such, the Service Manager serves as a working team member and individual contributor to the team's overall success.

Typical Duties and Responsibilities:
  • Directly oversee and control the workload of all shop and field service employees
  • Establish quality and productivity criteria, ensuring that company productivity requirements are being met
  • Ensure accurate completion of service orders by service team members, including accurate documentation of service orders and part numbers in the appropriate systems
  • Perform quality checks on serviced items to ensure proper repairs have been completed
  • Prepare and implement a comprehensive preventative maintenance schedule on equipment, and ensure its compliance
  • Maintain records of equipment purchases, repairs, maintenance, servicing, and warranties
  • Control, order, and maintain an inventory of parts and supplies to meet daily service requests
  • Oversee the accurate and timely estimation of maintenance and repair work through the appropriate tracking systems
  • Oversee, guide, and complete diagnosis and repairs both in the shop and in the field
  • Maintain and enforce company Quality/Environmental systems and procedures applicable to daily work activities of all service personnel
  • Maintain and enforce company safety standards for all service personnel
  • Ensure that The Mersino Way is a guiding document in the day-to-day activities of each and every project

Qualifications:
  • Bachelor's degree in diesel or truck service repair or a related field
  • Appropriate equipment repair certifications desired
  • 3 years of project management and supervisory experience
  • Planning and organizational skills in handling multiple projects
  • Ability to read schematics, blueprints, and/or technical manuals
  • Skills in workflow analysis and management

Specific Expectations:
  • A professional demeanor
  • Ability to work effectively with others
  • Ability to multi-task in a changing environment
  • Ability to work a flexible schedule to meet job requirements
  • Ability to travel
  • Excellent written and verbal communication skills
  • Strong time management and organizational skills
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Mersino is an Equal Opportunity Employer/Veterans/Disabled

About the Company

M

MERSINO DEWATERING LLC

At Mersino, we work together with our customers to achieve the proper groundwater control services required for each project. Mersino:

  • Is the only dewatering company with extensive experience in all methods of dewatering including deep well dewatering, wellpoint dewatering, trenched tile collection systems and sock dewatering as well as eductor well dewatering.
  • Our nationwide equipment inventory includes a wide assortment of portable pumping equipment that allows us to provide the most cost effective and practical bypass pumping solutions available.
  • Our one-pass trenching equipment allows us to install sock tile, trench collection systems, slurry cut-off walls and bio walls.
  • Our power generation inventory ensures complete power system and backup power availability with generator rentals from 10 kW to 2000 kW, in addition to auxiliary power accessories.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Construction
FOUNDED
1988
WEBSITE
http://www.mersino.com/