Job Description
SERVICE MANAGER
**GM Experience Preferred**
Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who understands operational discipline, accountability, and how to drive production while maintaining a positive, performance-driven culture.
This is not a maintenance role—it is an opportunity to build, improve, and lead a department with clear expectations and strong support.
RESPONSIBILITIES
- Drive labor hours, effective labor rate (ELR), and parts-to-labor ratio
- Lead service advisors, foreman, and technicians with clear performance standards and accountability
- Ensure consistent execution of core processes, including MPI compliance, menu presentation, approvals, and workflow management
- Improve CSI/NPS while sustaining strong production and efficiency
- Control comebacks and maintain high-quality repair standards
- Recruit, train, and develop technical talent
- Manage daily operational metrics and performance reporting
REQUIREMENTS
- Prior automotive service management experience (GM experience strongly preferred)
- Proficiency in CDK Software
- Strong knowledge of GM warranty administration and service processes
- Demonstrated success increasing production hours and operational efficiency
- Ability to lead experienced technicians and strong personalities with professionalism and consistency
- Solution-oriented leadership style with a focus on accountability
- High energy, resilience, and the ability to perform in a fast-paced environment
WHAT WE OFFER
- Competitive base salary with a performance-based bonus structure
- Comprehensive benefits package including medical, dental, vision, and 401(k)
- Stable, family-owned dealer group established in 1970
- Upfront pricing model with no dealer fees
- A genuine opportunity to build and grow a high-performing service department
Salary: Up to 120K with room for negotiation for a very closely aligned candidate.
Relocation reimbursement can be discussed.
Numbers & Facts
| Location | Montgomery, AL |
| Industry | Staffing/Employment Agencies |
| Company Size | 50 to 99 employees |
| Year Founded | 1959 |
| Website | http://www.careerpersonnelservice.com/ |
About Company
We provide the experience that leads.When you have an immediate need for personnel, the most important thing is experience – from the employees, but just as importantly, from those who provide the employees.And when you’re a talented professional ... Learn More...