Automotive Industry, Automotive Management, Automotive Repair and Maintenance, Automotive Sales, Cancer, Customer Support/Service, Franchise Management, Identify Issues, Insurance, Leadership, Life Insurance, Maintain Compliance, OSHA, Operations Planning, Payroll Administration, Payroll Software/Services, Performance Analysis, Performance Reviews, Productivity Management, Regulations, Repair Orders, Sales
Service Manager – Franchise Automotive Dealership
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
- Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
- Monitor automotive repair/maintenance to prevent operational delays
- Work with service director to set departmental objectives
- Recruit, interview and train service staff
- Maintain daily sales and production records as prescribed by upper management
- Review and evaluate service sales performance
- Staff technical teams relative to production requirements
- Remain current on new products and changes to existing products
- Maintain department finances within parameters established by upper management
- Assure proper repair-order flow/maximize productivity
- Monitor/control all warranty activity to ensure compliance with policies and procedures
- Adhere to dealership policy on client vehicle care and operation
- Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
- Enforce OSHA requirements, procedures and regulations
- Conduct performance evaluations
- Participate in operational planning
- Maintain the facility and equipment
- Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Benefits Offered
- Medical
- Dental
- Vision
- Cancer
- Life Insurance
- Accident Insurance
- Paid Training
- Short/Long Term Disability
- Employee Purchase Program
About Us
Explore Your Career Potential with The Hodge Auto Group, a family-owned automotive legacy since 1969. With multiple thriving dealerships across Oklahoma, we're in search of exceptional talent to join our team. Elevate your career in the automotive industry and enjoy a fulfilling, rewarding journey with us. Discover exciting opportunities in sales, service, and management, and be a part of our commitment to excellence. Here at the Hodge Auto Group we offer excellent benefit packages as well as provide a cultivating, dynamic work environment. Join us and redefine what it means to have a fulfilling and challenging career in the automotive world. Seize the opportunity to step into a world where your unique abilities shine.
Apply today!