Service Manager

Tire Discounters, the nations largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a WOW experience to our customers and team members with a commitment to always do the right thing and challenge the status quo.

Position Overview

As a Service Manager, youll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

Key Responsibilities

• Lead and coach technicians • Manage performance and assist with hiring • Oversee service bay workflow and communicate wait times to sales staff • Ensure clear communication between the shop and customers • Promote safety and meet quality and service standards • Drive customer satisfaction and teamwork