We are looking for a Auto Repair Service Manager/Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service Techs, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Collaborate with employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service techs
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Experience with Mitchell 1 and Pro demand preferred
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Able to speak Spanish preferred
Able to lift 50 pounds preferred
Numbers & Facts
Location
Camden, NJ
Skills
Automotive Managementunmatched
Automotive Repair and Maintenanceunmatched
Automotive Technologyunmatched
Best Practicesunmatched
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Document Managementunmatched
Driver's Licenseunmatched
High School Diplomaunmatched
Lift/Move 50 Poundsunmatched
Maintenance Servicesunmatched
Profit & Loss Managementunmatched
Record Keepingunmatched
Repair Ordersunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Spanish Languageunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Writing Skillsunmatched
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