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Client Services Jobs in Seattle, WA

Service Manager - TalentZok

TalentZok

  • Seattle, WA
  • 3 days ago
  • $90,000–$110,000 Per Year
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Skills

  • Commissioningunmatched
  • Communication Skillsunmatched
  • Cross-Functionalunmatched
  • Customer Relationsunmatched
  • Heavy Equipment/Vehiclesunmatched
  • Identify Issuesunmatched
  • Leadershipunmatched
  • On Site Supportunmatched
  • Propulsionunmatched
  • Resolve Customer Issuesunmatched
  • Service Deliveryunmatched
  • Team Lead/Managerunmatched
  • Willing to Travelunmatched

Description

Service Manager - TalentZok
OVERVIEW 
 Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. 
 
Immediate opening for a Service Manager in Seattle, WA who possesses: 
  • 2+ years' experience management experience  
  • 5+ years Mechanical Engine experience / worked as a mechanic 
  • 2+ years of propulsion system experience   
 
Email resumes to 

jgarcia@talentzok.com

or call 858.683.8070.
 
FULL DESCRIPTION: We are seeking an experienced Service Manager to lead a team supporting marine engine and generator systems across commercial and luxury vessel clients. This role combines technical expertise, leadership, and customer-facing responsibilities, making it ideal for someone who thrives in both the field and an operational leadership environment.
This position offers the opportunity to work with high-end marine equipment, travel to unique locations, and play a key role in ensuring top-tier service delivery.
 
The selected candidate will be responsible for:
  • Lead and manage a team of field service technicians, ensuring proper scheduling, coverage, and performance 
  • Serve as the primary point of contact for customers, handling service inquiries, troubleshooting issues, and providing solutions 
  • Diagnose mechanical and propulsion-related issues over the phone and in person 
  • Coordinate service calls, assign technicians, and step in on-site when needed 
  • Prepare and present service quotes, timelines, and work orders 
  • Manage customer communication including follow-ups, approvals, and payment collection 
  • Oversee commissioning of new vessels, including coordination with manufacturers and training participation 
  • Ensure technicians have the necessary tools, parts, and resources to complete jobs efficiently 
  • Participate in regular service meetings and collaborate cross-functionally
 
The selected candidate will also possess:
  • 2+ years of management or leadership experience 
  • 5+ years of hands-on mechanical engine experience (marine or similar heavy equipment preferred) 
  • 2+ years of propulsion system experience 
  • Strong troubleshooting and diagnostic skills 
  • Excellent communication skills with the ability to interact professionally with high-end clientele
 
Work Environment & Schedule:
  • Schedule: Monday-Friday, 7:00 AM - 3:30 PM 
  • Travel: Approximately 50% travel, including domestic and occasional international travel 
  • Combination of office, field, and client-site work environments

Salary Range: $90-110k/year
For immediate and confidential consideration, please email your resume to

jgarcia@talentzok.com

or call 858.683.8070.
More information can be found at www.talentzok.com    


Numbers & Facts

LocationSeattle, WA
Salary$90,000–$110,000 Per Year

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