Service Manager

Advance your maintenance career with Morgan Properties - Where Growth and Opportunity Await!

Now hiring a Service Manager in West Chester, OH!

We are seeking a hands-on, experienced Service Manager with a "Whatever It Takes" approach to lead maintenance operations at our Preserve at Beckett Ridge 216-unit community. In this full-time role, you will ensure the physical integrity of the property meets company standards and all applicable laws while driving team performance and resident satisfaction.

As a Service Manager, you will be expected to:

• Lead daily maintenance operations including work orders, unit turns, make-ready schedules, and grounds upkeep
• Develop and execute an organized production schedule and preventive maintenance plan
• Troubleshoot and resolve technical issues across HVAC systems, plumbing, appliances, and electrical systems
• Partner with office staff to ensure timely follow-up and excellent resident service
• Manage and maintain inventory of maintenance materials, tools, and supplies
• Conduct regular inspections of buildings, grounds, and vacant units
• Ensure emergency preparedness and personally respond to urgent site needs when required
• Plan, assign, and direct maintenance activities while maintaining hands-on involvement in daily tasks

Compensation & Incentives:

• Pay Range: $26.00 - $30.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule:

• Monday - Friday: 8:00 AM - 5:00 PM
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• Schedule subject to change based on business needs

What we'll expect from you:

• Strong, well-rounded maintenance experience with leadership capability
• Proven ability to manage work orders, scheduling, inventory, and daily property operations
• Hands-on experience with HVAC systems (required)
• Strong skills in plumbing, appliance repair, and general maintenance troubleshooting
• Comfortable using smartphone apps, tablets, and basic computer systems
• Active and valid driver's license and personal vehicle
• HVAC/EPA/CFC Certification preferred
• One-year certificate, 3+ years of related experience, or equivalent education and experience

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.