Join the Tire Discounters Family -- Drive Your Career ForwardAbout UsTire Discounters the nations largest family-owned and operated tire & service business was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2300 team members. We offer diverse career paths industry-leading training and a commitment to our core values.As a family-owned tire and automotive service retailer our mission is to prioritize people and safety above all else. We are dedicated to delivering a WOW experience to our customers and team members with a commitment to always do the right thing while challenging the status quo.Your Role as a Service ManagerAs a Service Manager youll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.What Youll DoCoach mentor and train shop employees manage performance and assist the General Manager with hiring.Responsible for the smooth operation of the shop which includes bay management and workflow of the location.Serves as a liaison providing clear communication between the shop counter staff and customers.Ensure all inspection and diagnostic procedures are followed while providing the customer with professional timely recommendations.Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.