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Service Manager/Writer

Premier Equipment
  • Grand Forks, ND
    30+ days ago

    Job Description

    !!!100% HEALTH, DENTAL AND VISION INSURANCE PAID!!!

    Are you ready to come work and have fun everyday?!? Then Premier Equipment wants you to join our team! We are looking for a motivated, hard working, organized, customer driven person to join our team. A Service Manager/Writer is responsible for assisting customers with their equipment repair needs. Your duties will include greeting customers and telling them about the types of services our shop offers, updating customers on the progress of their equipment repairs or limited offerings like free inspections and processing customer transactions upon completion of their equipment repairs. We are a family-owned company that is growing with lots of room for advancement!

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Health savings account
    • Paid time off
    • Retirement plan

    Shift:

    • 8 hour shift
    • Day shift

    Work Days:

    • Monday to Friday

    Application Question(s):

    • Do you have a least 2 years experience in the a Dealership Service Department.
    • Do you have experience managing customer relationships, working with technicians, and actively selling service work?
    • Have you previously held a role that required you to both manage a service team and generate service revenue?
    • Are you comfortable handling customer issues, leading technicians, and actively upselling service repairs?

    Education:

    • High school or equivalent (Required)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person




    #hc255429

    Numbers & Facts

    LocationGrand Forks, ND

    Skills

    • Customer Relationship Management (CRM)unmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Equipment Maintenance/Repairunmatched
    • Health Insuranceunmatched
    • Organizational Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retirement Planunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Team Lead/Managerunmatched
    • Transaction Processing/Managementunmatched
    • Up-Sellingunmatched
    • Vision Planunmatched
    • Writing Skillsunmatched

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