Service Navigator/Social Worker

37349 Atrium Health Floyd Medical Center - Cancer Navigator

Full time

Yes

32

Since social workers are 32-hours per week, one social worker must be onsite at opening (8:30 a.m. Monday-Thursday and 8 a.m. Friday) and the other comes in later and closes at 4:30 Monday - Thursday and 4 p.m. Friday. Currently, the social worker on staff does the opening shift.

Pay Range:

$26.55 - $39.85

Major Responsibilities:

• Assures efficient and effective management of the Cancer Navigators office on a day-to-day basis by performing a variety of tasks and ensuring timely completion. Performs other duties, special projects, and outreach, such as attending/speaking at external community fundraising events and coordination of internal fundraising events.

• Coordinates the day-to-day operations for patient care and customer service activities.
• Maintains an effective working relationship with other staff, utilizing discretion and a high degree of collaboration; facilitates office communication.
• Responsible for all aspects of meetings including scheduling, communicating details, ordering refreshments, planning technology requirements, and drafting agendas and minutes.
• Identifies, resolves and/or recommends resolutions to office issues.
• Implements departmental policies/procedures as needed. Updates and maintains procedure book for department.
• Answers and screens phone calls and responds to mail/email; providing excellent customer service to all.
• Enters and updates data in patient database and prepares patient data reports as requested, including monthly statistical data and records for organization’s economic impact.
• Creates and maintains accurate files with complete information. Coordinates both hard copy filing system and electronic filing database for patient records. Maintains and updates computer files and is responsible for the upkeep of related software programs.
• Maintains inventory and stock levels of supplies for department, works with internal and outside vendors.
• Monitors expenses and reviews monthly budget reports for supply orders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.