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Skills
- ADPunmatched
- Aerospace and Defenseunmatched
- Analysis Skillsunmatched
- Application Programming Interface (API)unmatched
- Automationunmatched
- Business Developmentunmatched
- Business Intelligenceunmatched
- Business Processesunmatched
- Business Solutionsunmatched
- CAD (Computer-Aided Design) Softwareunmatched
- CSS (Cascading Style Sheet)unmatched
- Computer Scienceunmatched
- Computerized Maintenance Management System (CMMS)unmatched
- Cross-Functionalunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Defense Contract Audit Agency (DCAA)unmatched
- Defense Federal Acquisition Regulations Supplement (DFARS)unmatched
- Deltek Costpointunmatched
- ERP (Enterprise Resource Planning)unmatched
- Enterprise Applicationsunmatched
- Government Contractsunmatched
- Government Organizationsunmatched
- HTML (HyperText Markup Language)unmatched
- IT Service Management (ITSM)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- JavaScriptunmatched
- Metricsunmatched
- On Site Supportunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product Developmentunmatched
- Prototypingunmatched
- REST (Representational State Transfer)unmatched
- Reporting Dashboardsunmatched
- Reporting Skillsunmatched
- Resolve Customer Issuesunmatched
- SOAP (Simple Object Access Protocol)unmatched
- Scripting (Scripting Languages)unmatched
- Security Clearanceunmatched
- ServiceNowunmatched
- Software Developmentunmatched
- Software Engineeringunmatched
- System Integration (SI)unmatched
- Systems Administration/Managementunmatched
- Systems Engineeringunmatched
- Talent Managementunmatched
- Testingunmatched
- Thermal Managementunmatched
- United States Air Force (USAF)unmatched
- United States Armyunmatched
- United States Citizenunmatched
- United States Department of Defense (DoD)unmatched
- United States Navy (USN)unmatched
- Willing to Travelunmatched
Description
Overview
Sierra Lobo, offers customers a full range of professional and technical capabilities, including Test and Evaluation, Systems Engineering, and Advanced Technologies. We also develop products and processes related to Cryogenic Fluid and Thermal Management Systems, Densified Propellant Management Systems, and Prototype Extreme Pressure and Temperature Systems. Our customers include the Department of Defense (DoD), the U.S. Air Force, U.S. Navy, U.S. Army, Missile Defense Agency (MDA), and the National Aeronautics and Space Administration (NASA).
Preferred Location: Northwest Florida.
Responsibilities
This position will be responsible, but not limited to the following:
- Develop and configure Service Now Modules
- Integrate business systems
- Design and implement workflow automation
- Build and manage integrations to connect Service Now with external applications and data sources
- Create reports and dashboards
- Troubleshoot and resolve technical issues
- Collaborate with cross-functional teams
- Provide user training and documentation
Qualifications
Required Qualifications:
• U.S. Citizenship.
• Ability to obtain and maintain a security clearance.
• Experience configuring and supporting ServiceNow modules including ITSM, HRSD, Employee Center, CSM, FSM (Field Service Management), and EAM (Enterprise Asset Management).
• Experience supporting Human Capital Management (HCM), Payroll, ERP, or enterprise business systems.
• Experience with ADP Workforce Now, Deltek Costpoint, or comparable platforms.
• Strong knowledge of workflow automation, process improvement, business systems integration, and enterprise asset management.
• Experience with JavaScript, HTML, CSS, ServiceNow scripting tools, REST APIs, and SOAP integrations.
• Experience creating reports, dashboards, metrics, and business intelligence solutions.
• Strong analytical, troubleshooting, problem-solving, and customer service skills.
* Periodic travel may be required for company meetings, training events, customer engagements, and business needs
Education:
Bachelor's degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related technical field. Equivalent combinations of education, military training, professional certifications, and relevant experience may be considered in lieu of a degree.
Months/Years of Experience:
Three (3) or more years of experience administering and developing enterprise business applications.
Preferred Qualifications:
• Experience supporting government contracting organizations.
• Familiarity with FAR, DFARS, DCAA, and government contractor business processes.
• Experience implementing or administering ServiceNow FSM (Field Service Management).
• Experience implementing or administering ServiceNow EAM (Enterprise Asset Management).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (CIS).
• Active security clearance or previous experience working in a cleared environment.
**Please note: Preferred Location: Northwest Florida. ASRI prefers candidates who can work on-site in Northwest Florida; however, highly qualified remote candidates located within the United States will be considered. Compliance with health mandates dictated by the contract may be required as a condition of employment. Employees are subject to alcohol and drug testing as a condition of employment.
Numbers & Facts
| Location | Eglin Air Force Base, FL |
| Industry | Other/Not Classified |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1993 |
| Website | http://www.sierralobo.com/ |
Benefits
Retirement / Pension Plans, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Paid Sick Days, 401K
About Company
What is important to you in a partner? Delivery? Performance? Technical excellence? Safety? Support services? Sierra Lobo understands how important each of these factors are to you, as well as many other factors needed to create an environment for success.
What is critical to you as a business? Sharing information or a need for updating your IT landscape? Leveraging, updating, or originating new technologies to meet your growth or revenue goals? Transitioning or implementing a tightly executed management program to reduce or maintain costs? Every day, Sierra Lobo team members pool their best talents, skills, resources, and technical experience, to address our customers’ challenges and requirements.
Sierra Lobo is not a typical small business. We provide the management expertise and research capabilities that many other companies our size lack. Our Technology Development and Engineering Center (TDEC) and Sierra Lobo Test Facility Center (SLTF) not only expand our capabilities, but also reduce costs for our customers and improve efficiency by providing reachback and in-house knowledge. Our priority is to maintain our small business atmosphere while offering customers the breadth and depth of an extensive menu of cost effective and competitive engineering services.
Risk reduction also plays a valued role in our approach to customer service. The decision you make in choosing and creating a partnership will eventually impact your reputation and profit line. We owe it to our customers to be professionally accountable, as well as to be financially sound and sustainable. You can safely choose to partner with Sierra Lobo because we have the resources to respond quickly with the financial stability, knowledge, and people, to the tasks at hand.