Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Data Quality, Detail Oriented, Develop and Maintain Customers, Follow Through, HVAC, Leadership, Maintenance - Electrical, Maintenance - HVAC, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Office Management, Organizational Skills, Plumbing, Presentation/Verbal Skills, Process Development, Process Improvement, Schedule Development, Team Lead/Manager, Team Player, Writing Skills
Service Operations Coordinator
Orlando, FL
$75,000 - $85,000 per year
We are a growing, locally owned home services company in Orlando looking for a capable and organized Service Operations Coordinator to help lead our daily administrative and customer support functions.
This full-time, on-site role is best suited for a proactive professional who enjoys managing moving parts in a busy service-based environment and supporting both office and field teams effectively.
Compensation: $75,000 - $85,000 annually, based on experience
Key Requirements:
- Strong hands-on experience with Successware (required)
- Previous office management or leadership experience in HVAC, plumbing, electrical, or other in-home service industries preferred
- Demonstrated supervisory or team coordination experience
- Excellent customer service and scheduling abilities
- Highly organized with strong attention to detail and follow-through
- Clear verbal and written communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Must be available to work on-site 5 days per week in Orlando (no remote option)
What You'll Do:
- Oversee daily office operations and customer-facing communications
- Manage dispatching and scheduling for our HVAC and Electrical service teams
- Coordinate service jobs and maintain accurate customer information
- Provide direct support to ownership and field personnel
- Help streamline processes and improve overall office efficiency
Schedule: Monday - Friday (Full-time, on-site)
This is a valuable opportunity to play a key role in the success of a growing local company while working in a dynamic, team-oriented setting.
If you're a dependable, solutions-focused leader with strong Successware experience and a background in home services, we encourage you to apply.
Apply today!