Service Operations Manager

Tving Co Ltd

  • Los Angeles, CA
  • 5 days ago
    Want to know if you’re a fit?
    Upload your resume and let our AI show you.

    Skills

    • Acceptance Testingunmatched
    • Atlassian JIRAunmatched
    • Content Management Systems (CMS)unmatched
    • Incident Managementunmatched
    • Knowledge Baseunmatched
    • Microsoft Officeunmatched
    • Network Operations Centerunmatched
    • Operations Managementunmatched
    • Slackunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Streaming Technologyunmatched
    • Tableauunmatched

    Description

    TVING Service Operations Manager !

    /// , .

    OTT 24 365 . 24/7 ( ) , .

    , (Readiness) (Incident Management) (Scale-up) .

    .

    • 24/7 ( ) End-to-End (~ )
    • , Knowledge Base
    • 1
    • ()

    • (Readiness) (UAT)

    Incident Management

    • , 1
    • , (RCA) (Post-Mortem)

    (Bridge)

    • , ,

    .

    • OTT, , IT 5
    • 24/7
    • ,
    • (Incident Management)
    • (Systems Thinking) (/)
    • Incident Management
    • , SOP(Standard Operating Procedure)
    • (Escalation)
    • MS Office Business Tool(Slack, JIRA, Zoom, Tableau )

    .

    • (, , , )
    • OTT, Streaming, Media
    • (NOC)
    • (CMS )

    : , ROLE .

    : ~2026 8 17() 23:00( ) - .

    : 1 2

    • .

    : 428

    • .
    • .
    • .
    • ( ) .
    • .
    • .
    • . / .

    ( , .)

    Numbers & Facts

    LocationLos Angeles, CA

    Similar Jobs