Job Summary:
Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under limited supervision.
We are looking for a talented Service Parts Associate to join our team in (Sparks, NV).
100% Onsite
Will make an impact in the following ways:
Assist customers, technicians, and internal teams in sourcing and securing needed parts and supplies
Handle parts counter duties including calls, walk-in customers, and order processing
Process transactions including cash, credit, and invoicing with accuracy
Maintain strong relationships with internal and external customers by addressing needs in a timely manner
Source and identify parts using systems, catalogs, and collaboration with technicians
Support shipping, receiving, inventory management, and general warehouse activities
Maintain a clean, organized parts counter and warehouse environment
Assist in mentoring and supporting less experienced team members
Identify opportunities to upsell parts and related services
Participate in continuous improvement initiatives within the parts department
Ensure compliance with health, safety, and environmental standards
In order to be successful in this role you will need the following:
Experience in parts, warehouse, automotive, or customer service environment (preferred)
Strong customer service and communication skills
Ability to multitask in a fast-paced environment with attention to detail
Proficiency with computer systems and ability to learn new tools (ERP, parts catalogs, etc.)
Experience with order processing, inventory, or parts sourcing is an asset
Ability to coordinate with internal teams and external customers effectively
Flexibility to support both counter sales and shipping/receiving activities
Fkexible to cover over the counter sales and shipping and receiving
Education, Licenses, Certifications:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Proficiency in Microsoft applications, generating reports, and advanced level computer skills.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Requires significant work experience or specialized skills obtained through education, training, or on-the-job experience.
Job Service
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Office
Min Salary $27.31
Max Salary $40.96
ReqID 2429558
Relocation Package Yes
100% On-Site Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.