Computer Skills, Customer Relations, Customer Support/Service, Heavy Equipment/Vehicles, High School Diploma, Housekeeping/Cleaning, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizational Skills, Parts Sales, Persuasion Skills, Pricing, Product Pricing, Product Reviews, Profit & Loss Management, Resolve Customer Issues, Sales, Sales Support, Team Player, Telesales, Time Management, Warehousing
Now Hiring: Service Parts Sales Associate – Louisville, Kentucky
FleetPride is seeking a Heavy-Duty Parts Counter Sales Associate to provide customer service and parts sales support by phone and in person. This role focuses on helping customers identify and obtain the correct heavy-duty parts based on their needs while maintaining profitability and following company procedures.
Key Responsibilities:
- Assist customers in locating and ordering heavy-duty parts by phone or in person.
- Suggest related parts to support full-service solutions.
- Retrieve parts from central warehouse or branch locations.
- Determine and apply proper pricing according to company guidelines.
- Process warranty and defective part returns.
- Complete approved charge sales and credit transactions.
- Handle emergency special parts orders when necessary.
- Answer customer questions regarding products, pricing, and availability.
- Maintain current product knowledge by reviewing catalogs, price lists, and bulletins.
- Keep counter and display areas clean, organized, and customer-friendly.
Qualifications:
- High school diploma or GED required.
- 2+ years of sales experience preferred (heavy-duty automotive parts sales a plus).
- Intermediate computer skills (Excel, Word, Outlook).
- Strong skills in active listening, communication, and customer service.
- Time management and organizational ability.
- Persuasive and service-oriented mindset.
Work Environment:
- Inside and outside conditions with possible temperature variation.
- Exposure to dust, vibration, vehicle noise, and minimal chemical hazards.
Interested candidates can apply at fleetpride.com/careers to view open positions.
About FleetPride, Inc.:Pride is at the heart of our core values. We’re not only proud of our products and services, but we’re also proud of our employees and the team-oriented company we’ve built. If you also take pride in your work, you can grow your career across our retail stores, service team, and corporate office.With the largest footprint of heavy-duty truck and trailer parts locations in North America, we’re always looking for talented people to join our growing team. We have the right heavy-duty truck job for you!