Metro is now accepting internship applications for Spring 2026.
Our Service Planning Co-op position is an excellent learning experience that involves exposure to actual projects and requirements found in the public transportation sector. This internship will focus on ridership data collection and complying with the Federal Transit Administrations National Transit Database program reporting requirements.
ESSENTIAL FUNCTIONS Assist Metros Planning Department in the collection and analysis of ridership data. The overall objective is to test the ridership and passenger miles traveled information being collected by Automatic Passenger Counters APCs installed on Metros buses.
Manually collect passenger boarding and alighting data by reviewing onboard video and recording the required data. Prepare reports that compare the manually and automatically collected data to determine if any APCs need to be recalibrated to achieve specific confidence levels.
Work with Metros scheduling software to assist with the development of bus routes and schedules. Learning opportunity regarding data collection and analysis sampling procedures and report writing within the transit industry while gaining practical work experience.
Conduct real projects that will provide a better appreciation of the responsibilities of a Transit Service Planner and a greater understanding of this important job as you consider your career options.
POSITION QUALIFICATIONS
Competency Statements: • Communications - Excellent verbal writing and non-verbal skills. Clear concise and persuasive. Excellent grammar and punctuation. • Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. • Employee Development - Accurately identifies and measures own skills and knows when to ask for help in completion of tasks and projects. • Leadership - Energetic takes initiative on projects committed to continuous improvement. • Professional Integrity - Accountable honest fiscally responsible with the ability to maximize resources.
Education: Pursuing a Planning Urban Affairs Geography degree or related field.
Experience: Two or more years of undergraduate studies. Demonstrated success in academics
SKILLS & ABILITIES
Computer Skills: Excellent MS Excel Skills and understanding of database programs.
Other Skills: Self-Starter ability to take the lead on assignments and work with limited supervision Resourceful energetic goal-oriented
WORK ENVIRONMENT
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Equal Employment Opportunity Statement Metro is an Equal Opportunity Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status.
We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.