Service Population Advocate - Police

Service Population Advocate

Police DepartmentSalary: $56,617.60 - $90,584.00 Annually Location: FL 33444, FL Job Type: Full-time Job Number: 02808 Department: Police Department Opening Date: 03/06/2026 Closing Date: 3/20/2026 4:00 PM Eastern

Description

Benefits Questions

Job Description

Veterans Preference Applies

EEO Statement The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services.

Non-Smoking The City of Delray Beach is a Non-Tobacco Workplace. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of "tobacco or nicotine products" includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e-cigarettes and nicotine patches or gum.

This is an administrative position responsible for assisting the Police Department with its unique and extensive service population, such as the Citys recovery community, homeless residents and individuals with behavioral health issues. This position will also function as an advocate for these subjects and provide services to include case management and intervention when needed with the Citys service population. Work is performed under general supervision of the Community Response Division Lieutenant.

Essential Job Duties The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Conduct advocacy efforts and initiatives on behalf of the Citys recovery community, homeless community and individuals with behavioral health issues.
• Conduct long term and short term crisis intervention.
• Establish professional relationships in a manner that to enable the Police Department expedite resource process for service population.
• Case management of those service population subjects referred.
• Conduct interventions of recovery community members when needed in crisis.
• Provide resources to homeless and follow through on cases referred.
• Provide education to targeted population to engage and recruit substance abuse mental health and behavioral reduction.
• Enroll and complete assessment of individuals demonstrating risk factors.
• Develop and individual risk reduction plan based on identified clients assessment, needs and strengths.
• Visit community resource facilities throughout Palm Beach County.
• Attend high level meetings.
• Able to impact numbers with short term and long term intervention outcomes.
• Execute intervention strategies with clients in individual or group strategies as indicated in risk reduction plan.
• Arrange for services and complete referrals for client based on individualize needs.
• Arrange for discharge or transfer from services as dictated by program and client needs.
• Work with partner organizations to help ensure resource objectives.
• Engage in community education.
• Engage, counsel, manage, motivate and effectively work with high-risk, vulnerable population, including chemically dependent individuals.
• Engage, counsel, manage and effectively work with individuals in crisis.
• Perform all functions and responsibilities according to the Palm Beach County Code of Ethics and Florida State Statutes 112.313.
• Fosters positive employee relations and employee morale on a City-wide basis.

Minimum Qualifications

• Graduation from an accredited college or university with a Bachelors Degree in Social Work or related field.
• Masters degree in Social Work or related field preferred.
• License Clinical Social Work (LCSW) or Licensed Mental Health Counselor (LMHC) preferred.
• Licensed Clinical Social worker or Licensed Mental Health Counselor with at least 2 years experience providing outreach and working with individuals struggling with homelessness.
• Experience with dual diagnosis.
• Experience with social media required.
• Ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
• Ability to perform work in a high-intensity environment with high-risk, vulnerable patient population, including individuals in crisis.
• Ability to work effectively and independently.
• Knowledge of case management.
• Familiarity with Health Insurance Portability and Accountability Act (HIPPA).
• Knowledge of substance abuse and mental health symptoms and advance interventions (Baker Act, Marchman Act).
• Knowledge of the Citys policies, procedures, and practices.
• Skill in policy interpretation and application.
• Demonstrated ability to effectively utilize personal computer and office software such as Microsoft Word, Microsoft Excel, and Microsoft Outlook.
• Ability to establish and maintain effective working relationships with employees and the general public.
• Ability to communicate effectively in oral and written form.
• Ability to communicate with people at all levels and from various backgrounds.
• Ability to manage and prioritize routine, specialized and complex assignments and problems utilizing knowledge acquired through prior education, training, and experience.
• Ability to adapt to an evolving and continually improving environment.

The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organizations mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; notify the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time; demonstrate a polite, helpful and courteous manner when engaged in any activity with the public; operate and care for equipment to manufacturers specifications and/or within the specified parameters; demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.

A comparable combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position, may be substituted for the minimum qualifications.

Supplemental Information

Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls, and reach with both hands and arms. The employee is occasionally required to walk, bend, run and stand. The employee must occasionally lift and/or move up to 15 lbs.

Specific vision abilities required by this job include close vision and the ability to adjust focus. Works inside and out-of-doors in various weather conditions.

SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests might be required.

The job description does not constitute an employment agreement with the employer, and requirements of the job change.

Full-time employees of the City of Delray Beach are provided with a comprehensive benefits package that includes paid holidays, sick leave, vacation, health insurance, life insurance, long-term disability insurance, a defined pension plan, and much more. Benefit coverage varies by employee group. For a more detailed overview please Click here.

Application Questions

01 The City will not consider applicants who have used tobacco products for a period of at least three months prior to application. The definition of "tobacco products" shall include, but is not limited to, cigarettes, e-cigarettes, cigars, chewing tobacco, pipes and snuff. Have you used any tobacco products for a period of at least three months prior to your application for employment?

• Yes
• No

02 Do you possess a valid Florida Drivers License with a good driving record? If you possess a Driver License from another state please acknowledge you must obtain a Florida one within 30 days of the hire date.

• Yes, I have a Florida driver license with a good driving record
• I have it from another state but I acknowledge I must obtain a Florida one within 30 days of the hire date.
• I dont have a Driver License from any state.

03 Please indicate your highest level of education in Social Work, Clinical Psychology, or other related field(s):

• None
• Some High School
• High School Diploma or G.E.D
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate Degree
• Degree within related field

04 If you indicated above that your degree is in a related field, please indicate below the Degree(s) youve obtained and the field(s) of study: (write N/A if not applicable)

05 How many years practice/experience as a LCSW, clinical psychologist, or other related field do you have?

• No experience
• Less than six months
• One year
• Two years
• Three years or more

06 Do you currently posses a valid LCSW Certificate/License or relevant, equivalent license in psychology or other related field(s)?

• Yes
• No

07 Please briefly describe your experience and expertise concerning dual diagnosis? (write N/A if not applicable)

08 Please indicate if you are proficient in use of any of the following software applications: (Check all that apply; skills testing may be required)

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Internet
• PowerPoint

09 Please briefly describe your experience in practice as an LCSW or other related experience: (write N/A if not applicable)

10 Are you familiar with, and able to manage social media such as: Facebook, Twitter, Instagram, etc. in relation to work with The Delray Beach Police Department, Community Response Unit(s)?

• Yes
• No

11 Please acknowledge your understanding that this position will function as an advocate for The City of Delray Beachs recovery community, homeless residents, and individuals with behavioral health issues. and provide services to include case management and intervention when needed with the Citys service population. Work will be performed both in an office setting and in the field in the community under general supervision of the Community Response Division Lieutenant.

• I acknowledge I cannot comply with this type of work environment

12 Are you claiming Veterans preference in employment? If so, you must scan and attach a copy of your DD-214 to this application and you must fill the veterans form from the link in question # 23 from your application. Otherwise, your claim will not be considered. Please note that only DD-214 with HONORABLE discharge qualify to claim veterans preference.

• Yes
• No

Required Question

Employer: City of Delray Beach Address: 100 NW 1st Avenue Delray Beach, Florida, 33444 Phone: 561-243-7125 Website:https://www.delraybeachfl.gov/home