Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!
Facilitate a high volume of warranty, new unit start-ups and all national account projects
Coordinate follow-ups, registrations, and invoicing on warranty and start-ups
Act as point of contact between departments, contractors, and other representatives
Dispatch technicians
Participate in “on-call” rotation.
File warranty claims
Support Service and Sales Departments as needed
Other duties as assigned
REQUIREMENTS:
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong interpersonal and customer service skills
Ability to prioritize tasks
Proficient in using Outlook
CRM experience
EDUCATION AND EXPERIENCE:
High School diploma required
1-3 years project coordination experience
PHYSICAL REQUIRMENTS:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.
Requirements:
Numbers & Facts
Location
Owings, MD
Skills
Billingunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Microsoft Outlookunmatched
On Callunmatched
Organizational Skillsunmatched
Project/Program Coordinationunmatched
Sales Supportunmatched
Startupunmatched
Time Managementunmatched
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