Service Project Engineer

Job Summary:

Under the direct supervision of the Sales Manager and the daily guidance of an assigned Project Manager, you will coordinate all technical activities for multimillion-dollar commercial MEP projects. This role serves as a key communication link between all internal disciplines, external customers, and vendors. Within the design-build construction process, you will continue to develop your skills across estimating, scheduling, and design while ensuring seamless cross-functional coordination.

Essential Duties and Responsibilities:

• Assist the Project Manager in liaising with internal departments, including accounting, purchasing, engineering, construction, fabrication shops, and legal.
• Partner with Purchasing to manage scope, pricing, submittals, and delivery timelines for all purchased items.
• Coordinate installation procedures among Engineering, Construction, and other stakeholders.
• Oversee onsite job progress, leveraging design expertise to resolve emergent operational and installation challenges in real-time.
• Direct daily administrative workflows including Document Control, RFIs, daily logs, POs, MOPs, submittals, and procurement logs, per the Project Manager's direction.
• Coordinate personnel activities, plan workflows, and track labor, materials, and deliveries to ensure projects progress on schedule and within budget.
• Identify and escalate potential project risks, collaborating with the Project Manager to drive solutions to complete resolution.
• Cultivate strong relationships with customers, contractors, suppliers, and field personnel by driving OAC meetings, kickoff, and foreman meetings while actively managing subcontractors to ensure project standards are met.
• Other tasks and duties as assigned.

Position Requirements (Work Experience, Skills, Licenses, etc.):

• High sense of integrity, business ethics & professionalism.
• Strong organizational and time management abilities.
• Proficiency and proven success in interpersonal relationship building skills and positive customer service interactions.
• Excellent oral and written business communication skills, including the ability to listen and follow directions.

Education and Experience:

Required:

• BS in Engineering, Construction Management, or related field
• 3-5 years of industry experience or a combination of experience and education

Desired:

• Educational concentration in Mechanical Engineering

ACCO Competencies:

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.

• Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

• Insight: The ability to gather and make sense of information that suggests new possibilities.

• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people's strengths & weaknesses and actively seeks to understand other perspectives.

• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

• Big Picture: Understands and contributes to the organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.

• Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:

No direct reports

Travel Requirements:

Travel required 0-15% of the time to other office locations.

Hours:

This is a non-exempt position from Monday through Friday. Work hours begin and end between 8:00 am and 5:00 pm with a one-hour break for lunch and two rest breaks. Eight hours per day is required and other occasional overtime may be necessary for business needs

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Prolonged sitting.
• Frequently required to reach with hands and arms.
• Occasionally required to stand; walk and stoop, kneel, crouch.

Competitive Wages:

$36.34 to $51.91 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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