Service Receptionist

• FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University!
• Employee discount plans on purchases and services
• Health, dental and vision insurance
• Life insurance
• 401k retirement account
• Paid vacation and sick leave

• Excellent verbal and written communication skills
• Enthusiastic with high energy throughout the sales workday
• Self-motivated
• Greet and welcome guests as soon as they arrive
• Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

• Accept payments by cash, credit cards and checks from customers
• Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
• Record receipts, delivery of change and other transactions throughout the shift
• Schedule and service appointments
• Direct customer calls to the desired or appropriate person/department.
• Answer customer questions about the status of repairs, and hours of operation.

• High school

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

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