Ready to turn your skills into a career you love? At OTC, being Service & Repair Coordinator 2 means more than providing support—it's about growing, earning, and building your future. Whether you're just starting out or bringing years of experience, if you're hardworking and eager to learn, we want you on our team.
100% On-site Position
What You'll Do:
Manage a small team of Service & Repair Coordinators on-site
Lead Service & Repair quotes, updates, and scheduling/completion of orders through the shop
Present and maintain knowledge of all aspects and options available within our ERP and apply it accordingly to each entry
Adjust and follow through on customer inquiries regarding service orders
Expedite purchase orders as / if necessary.
Enter and maintain customer sales orders in distribution software system as necessary
Maintain all paperwork from beginning to end of job process
Maintain a safe and clean work environment, complying with company and industry safety regulations.
What You'll Need:
Bachelor's Degree or equivalent from four-year College or University; or Associate's Degree with two (2) years related experience.
5+ years of experience and knowledge of electrical, mechanical or distribution.
5+ years of experience with pumps, motors, or similar rotating equipment.
Advanced computer proficiency required, including Microsoft Word and Excel for documentation, data entry, and inspection reporting.
Detail-oriented, safety-conscious, dependable, and able to follow written and verbal instructions.
Ability to work effectively as part of a team in a repair shop environment.
Why Join OTC Industrial Technologies?
Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.